Privacy Policy

Privacy Policy last revised: November 22, 2024

The Tri-State Transportation Campaign (“TSTC,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our network of websites, including tstc.org, and all other digital platforms, applications, or interactive services operated by TSTC (collectively, the “Sites”). By using our Sites, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Sites.

If you have questions or concerns about this Privacy Policy, please contact us at tstc@tstc.org.

Information We Collect

To provide you with a better understanding of how we handle your data, we collect two types of information from users of our Sites: personal information and non-personal information. Personal information is any information that can identify you, such as your name, email address, or phone number. Non-personal information refers to information that does not identify you as an individual, such as usage data and anonymized location details.

Personal Information Collection

TSTC collects personal information when you voluntarily provide it to us, for example, by:

  • Signing up for email alerts, newsletters, or other communications.
  • Registering for events or participating in advocacy campaigns.
  • Making a donation or purchasing merchandise.
  • Submitting an inquiry through our contact forms.
  • Applying for a job, volunteer opportunity, or internship.
  • Participating in social media activities that mention or tag TSTC.
  • Posting comments, participating in online discussions, or submitting user-generated content.

We may also collect personal information about you from publicly accessible social media pages when you interact with our accounts on platforms like Facebook, Twitter, or Instagram. We comply with these platforms’ privacy policies and collect only the information made available to us under their terms.

Automatically Collected Information

We, along with our partners, may automatically collect certain information about your device and your use of the Sites through cookies, web beacons, and other tracking technologies. This information may include:

  • Your IP address.
  • Browser type and settings.
  • Device identifiers.
  • Pages you visit on the Sites, date and time of your visit, and referring website.
  • Information about your interactions with our content, such as clickstream data.

Use of Information

The information we collect may be used in various ways, including to:

  • Provide you with the services and content you request.
  • Process donations, event registrations, and purchases.
  • Improve our services and personalize your experience on the Sites.
  • Communicate with you regarding campaigns, events, advocacy efforts, updates, and newsletters.
  • Respond to inquiries or requests for support.
  • Conduct surveys and analysis for research, reporting, and evaluation purposes.
  • Detect, prevent, and address security threats or illegal activity.
  • Comply with applicable laws and protect the rights of TSTC, its users, and the public.

Sharing of Information

TSTC does not sell personal information to third parties. We may share your information under the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, email delivery, hosting services, and analytics. These providers have access to personal information only to the extent necessary to fulfill their responsibilities and are contractually obligated to protect it.
  • Partners: We may partner with other advocacy organizations, agencies, or coalitions to promote shared causes. With your consent, we may share your email address and other contact information to facilitate collaborative campaigns. You have the option to opt out of having your information shared with these partners by contacting us at tstc@tstc.org.
  • Legal Compliance and Safety: We may disclose personal information if required by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or prevent physical harm.

Non-Personal Information

We may share non-personal information, such as aggregated user statistics or anonymized usage data, with third parties to help us analyze usage trends and improve our services. This data cannot be used to identify you personally.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes, typically for up to 7 years. Upon request, we may delete or anonymize personal information, provided there are no legal grounds for retaining it.

Children's Privacy

TSTC does not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information without verifiable parental consent, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us at tstc@tstc.org.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and enable features such as saving user preferences. You can control or disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of the Sites.

Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, or to object to or restrict certain processing activities. To exercise your rights, contact us at tstc@tstc.org.

California residents have the right to request information regarding third parties to whom their personal information has been disclosed for direct marketing purposes. To make such a request, please contact us using the contact information provided below.

Data Security

TSTC takes the security of your personal information seriously and employs industry-standard measures to protect it from unauthorized access, alteration, or disclosure. While we strive to safeguard your data by employing proactive and industry-standard security measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy with the updated date at the top, and we encourage you to review it periodically. Continued use of the Sites constitutes acceptance of any changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you need to get in touch with us, please contact us at:

  • Email: tstc@tstc.org
  • Address: 231 West 29th Street, Suite 904 New York, NY 10001
  • Phone: 212-268-7474
  • Hours: Monday to Friday, 10:00 AM – 6:00 PM; Saturday and Sunday, CLOSED

Thank you for trusting us with your personal information. We are committed to ensuring transparency, accountability, and the protection of your privacy.